Last updated: December 2021

At purchase orders and payment are made online.

The purchase process is simple and intuitive:

1- You must register, creating an account in Islagrande. Then, every time you want to buy, you just need to authenticate.

2- You must define in your Address Book the ones you will use in your purchases, setting as default the Billing Address and the Shipping Address.

Billing Address: contains the CLIENT's data, the same data provided to the issuing bank of your cards and bank accounts.

Shipping Address: contains the RECIPIENT's data. You can create as many addresses as you like, to send your purchases to family and friends.

Once the addresses are defined, they are saved and in each purchase you make, you only have to choose them at the time of payment, or even create new ones.

3- Add the products you want to the shopping cart and mark Proceed to Checkout.

4- Complete the fields that are requested in the Payment Process (checkout) including those related to the payment method that you will use.

5- Check the box where you accept our Terms and Conditions, and to finish the process, click on Place Order.

At the end of each purchase you will receive in your email the confirmation of your order, with all the details of it.

You can contact us if you need help through the store's WhatsApp +1 416-909-9925. An agent from our Customer Service team will assist you in real time.

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